Welcome Back – Stay with Confidence Video Package
With restrictions easing and countries opening up their borders, we understand that many hoteliers are looking at ways in which they can communicate the new measures and experiences that will help to make their guests feel safe and secure.
Every hotel and hospitality brand has developed new programmes designed to ensure the safety and wellbeing of both guests and staff post Covid. The guest stay has been re-imagined and we can help you to communicate you are able to maintain and exceed the expectation of a luxurious and safe stay.
How have you planned to communicate your newly adopted hygiene and cleanliness standards?
The “new normal” brings with whole a new experience for guests that needs to be communicated effectively and sensitively. The hotel experience will change dramatically but luxury will still be at heart of what you do. each country will also have to comply to specific restrictions set by their Governments, authorities and WHO guidelines. It is important to visualise the post Covid guest experience by humanising all of the additional processes and protocols.
Communicating the New Normal
The guests journey has changed , from design and technology initiatives to help digitise processes and enhanced deep cleaning programmes to minimise the risk of transmission. How you communicate your New Normal to your existing and future guests will have an impact on your bookings and revenue.
Keeping the Luxury Experience Alive
The welcoming and greeting of guests and their movement around the property will fundamentally change. Their check in experience might be contactless, it might be looking through a perspex screen, there will be new social distancing policies and new ways to order food and beverages. It is important to communicate the right mix of your new and enhanced initiatives which will reinforce a guests peace of mind and safety and at the same time reminding your guests it is still a luxury hotel experience.
New Socially Distanced Guest Experiences
Many of our clients will be offering new guest experiences such as; socially distanced picnics, private dining, 1-1 outdoor meditation and yoga, activities in the countryside such as; forest bathing and for the more adventurous horse riding. These can all be communicated using video to make an impact.
With over 30 years of broadcast filming around the world we are fully equipped to produce your video content safely. We too have post Covid cleanliness protocols for our equipment and all our team have full PPE. For further assurance we have super long lenses and remote controlled cameras with wifi monitoring.
We offer. bespoke package to include a brand promotional film and a series of shorter edits for social media and content marketing to help you assure comfort, peace of mind and health and wellbeing.
Find out how we can help you to build your guests confidence by showcasing the extra measures you are taking for guest, staff safety and wellbeing. Please contact us directly to discuss the costs for this reopening package. Our team will be delighted to explore how we can help you can communicate how you are welcoming your guests back.